Coordinated Assessment Model (CAM)

Under the HEARTH Act legislation, all Continuums of Care (CoC) are required to establish a coordinated entry system which is comprehensive, accessible, and standardized. It is a systemic approach to homeless programming that focuses on aligning the needs of households that are experiencing homelessness with the best program to address their needs.

Households that are in need of homeless assistance are directed to an access (or entry) point where they are given an assessment. Based on the thorough assessment, a coordinated referral is made to the most appropriate service provider. For more information on CAM, refer to camdetroit.org.

As of September 1, 2023, the Homeless Action Network of Detroit (HAND) will serve a three-year term as the lead agency of CAM to provide a community-driven system that strives to be a reliable path to housing. In collaboration with community partners Wayne Metropolitan Community Action Agency (Wayne Metro) and Community and Home Supports (CHS), HAND will be able to enhance CAM services through extended call center hours and in-person operations. For more information on HAND becoming the CAM lead agency, go to handetroit.org/cam-transition.

To get connected to CAM, call (313) 305-0311, Open Monday-Friday 8am-6pm.

For more information on how to connect with CAM, refer to camdetroit.org/get-help.